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7 Sep 2017

Full-TimeLeon Kennedy Ltd T/a BURGER KING

RR Recruitment – Posted by jobs Brighton, England, United Kingdom

Job Description

Role Profile for BURGER KING Restaurant Manager

APPLICANT MUST HAVE BURGER KING MANAGEMENT EXPERIENCE

 

Job Title

 

Restaurant Manager
Reports to

 

Area Manager / District Manager

 

Summary of Role:

  • To be responsible for the total management of the restaurant business in order to achieve and maintain high standards of Quality, Service and Cleanliness.

 

  • To ensure the effective training and development of all staff and management.

 

Operations (Health & Safety, Loss Control)

 

  • Maintain overall quality and service standards
  • Follow up on management team shift control issues
  • Develop Operations Standards Audit action plan
  • Manage contract services to restaurant
  • Ensure that Health & Safety and Food safety working practices are adhered to at all times

 

 

Business Planning & Financial Control

 

  • Financial planning
  • P & L management (achievement of sales and profit targets, projections)
  • Develop and co-ordinate an Annual Business Plan
  • Check weekly paperwork
  • Ensure invoice payment
  • Represent the restaurant at District/Area Meetings
  • Ad hoc area responsibilities

 

 

Customer Service

 

  • Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness
  • Manage Community projects
  • Respond to written customer complaints
  • Ensure front counter procedures are being used consistently

 

 

People Management & Development

 

  • Hold regular staff planning meeting with Senior Assistant Manager to devise recruitment plan
  • Complete competency reviews and development plans for management team
  • Complete a training needs analysis for staff, supervisors and managers and devise training plans to suit needs
  • Identify potential in staff and managers and provide individuals with development training to maximize their skills
  • Manage absence and disciplinary issues within the restaurant, seeking specialist assistance where required
  • Share Restaurant Evaluation Visit results with team and develop improvement action plan
  • Conduct management meetings
  • Attendance at Assessment Centres for new management trainees

 

 

Sales Building

 

  • Keep aware of local competition and develop plans to retain customers
  • Local restaurant Marketing analysis – liase with the Marketing department and Area Manager on implementation of new ideas
  • Work with other local Restaurant Managers to develop local offers
  • Communicate and implement national and local promotions
  • Manage the implementation of local sales building programmes such as Go Large.
  • Staff incentive planning and implementation.

 

 

Key Business Relationships within the Organisation

  • Staff and management team
  • Restaurant Management teams in area
  • Area/District Manager
  • HR Manager
  • Head Office
  • Suppliers/Contractors

 

How to Apply

Apply here

Job Types: Full-Time.

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