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7 Sep 2017

Full-TimeLeon Kennedy Ltd T/a BURGER KING

RR Recruitment – Posted by jobs Brighton, England, United Kingdom

Job Description

Role Profile for BURGER KING Restaurant Manager



Job Title


Restaurant Manager
Reports to


Area Manager / District Manager


Summary of Role:

  • To be responsible for the total management of the restaurant business in order to achieve and maintain high standards of Quality, Service and Cleanliness.


  • To ensure the effective training and development of all staff and management.


Operations (Health & Safety, Loss Control)


  • Maintain overall quality and service standards
  • Follow up on management team shift control issues
  • Develop Operations Standards Audit action plan
  • Manage contract services to restaurant
  • Ensure that Health & Safety and Food safety working practices are adhered to at all times



Business Planning & Financial Control


  • Financial planning
  • P & L management (achievement of sales and profit targets, projections)
  • Develop and co-ordinate an Annual Business Plan
  • Check weekly paperwork
  • Ensure invoice payment
  • Represent the restaurant at District/Area Meetings
  • Ad hoc area responsibilities



Customer Service


  • Keep regular contact with customers to obtain feedback on service, food quality and staff friendliness
  • Manage Community projects
  • Respond to written customer complaints
  • Ensure front counter procedures are being used consistently



People Management & Development


  • Hold regular staff planning meeting with Senior Assistant Manager to devise recruitment plan
  • Complete competency reviews and development plans for management team
  • Complete a training needs analysis for staff, supervisors and managers and devise training plans to suit needs
  • Identify potential in staff and managers and provide individuals with development training to maximize their skills
  • Manage absence and disciplinary issues within the restaurant, seeking specialist assistance where required
  • Share Restaurant Evaluation Visit results with team and develop improvement action plan
  • Conduct management meetings
  • Attendance at Assessment Centres for new management trainees



Sales Building


  • Keep aware of local competition and develop plans to retain customers
  • Local restaurant Marketing analysis – liase with the Marketing department and Area Manager on implementation of new ideas
  • Work with other local Restaurant Managers to develop local offers
  • Communicate and implement national and local promotions
  • Manage the implementation of local sales building programmes such as Go Large.
  • Staff incentive planning and implementation.



Key Business Relationships within the Organisation

  • Staff and management team
  • Restaurant Management teams in area
  • Area/District Manager
  • HR Manager
  • Head Office
  • Suppliers/Contractors


How to Apply

Apply here

Job Types: Full-Time.


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